Heather Koptchak, Senior Vice President/Chief Employee Resources Officer
Heather Koptchak started her career with the Corporation in 2004, starting as Universal Associate. Her path of career development within the organization ranges from her previous roles as a Management Trainee, Branch Manager, Assistant Vice President/Regional Manager, and Vice President/Employee Experience. In her role, she leads the Employee Resources team in talent acquisition, performance management, payroll, compensation, benefits, retention, and HR compliance. She is a graduate of Pennsylvania State University and is certified professional in the Society for Human Resource Management Professionals (SHRM-CP). Additionally, she has graduated from PA Bankers Advanced School of Banking, CNB Leadership Institute, and Graduate School of Banking HR Management school.